Privacy policy

Overview

GS Operating, LLC dba Gexpro Services (“Gexpro Services” or “Company") values your privacy. This Privacy Policy describes how we collect, use, and share information through our websites (including www.gexproservices.com), mobile applications, advertisements, social media, email, telephone, and Customer Service interactions.

By visiting our Site or communicating with Customer Service, you accept the practices described in this Privacy Policy.

Types of Information We Collect

We collect only what we need to operate effectively and provide services. Information may include:

  • Name, address, email, and phone number

  • Payment information (for clients)

  • Government-issued identification (for job applications)

  • Correspondence (emails, voicemails, call recordings)

  • Medical or health information (only when required for client services)

  • Technical details such as IP address, browser, operating system, and login information

  • Information from subsidiaries, affiliates, or clients

We may also collect anonymous or aggregated data that cannot identify you.

How We Collect Your Information

  • You provide it manually (e.g., contact forms, job applications, orders).

  • Automatically from your browser or device (IP address, browser type, device info).

  • Cookies & similar technologies to track usage, remember preferences, and personalize experiences.

  • Plugins & web beacons (e.g., social media integrations, analytics).

  • Third-party cookies (e.g., Google Analytics, LinkedIn Insight Tag).

You can adjust browser settings to limit cookies, but doing so may reduce functionality.

How We Use Your Information

We use your data to:

  • Provide products, services, and customer support

  • Personalize your site experience and communications

  • Process payments and orders

  • Send marketing offers (if you’ve consented)

  • Improve site functionality and services

  • Comply with legal obligations and protect against fraud

  • Conduct surveys and gather feedback

We may also create aggregated, non-personal data for business insights.

How We Share Your Information

We may share your information:

  • With payment processors and service providers (PCI-compliant)

  • With third-party vendors who operate or support our Site

  • During business transfers (e.g., mergers, acquisitions)

  • To comply with laws, enforce agreements, or protect rights and safety

  • With accountants, auditors, and legal advisors as necessary

We do not sell personal information.

Your Rights and Choices

You may request to access, update, or delete your personal information by contacting us at privacy@gexproservices.com or calling 972-915-0800 (Mon–Fri, 8:00 AM–5:00 PM CT).

You may also unsubscribe from marketing emails using the “unsubscribe” link in messages or by contacting us directly.

Residents of California, Colorado, Connecticut, Nevada, Utah, Virginia, Canada, the EU/EEA, and the UK have additional rights, including:

  • Opt-out of targeted advertising or data sales (we do not sell data).

  • Request access, deletion, or correction of personal data.

  • Transfer or restrict processing of personal data.

See the applicable sections below for details.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from children under 16. If we discover such information, we will delete it.

Regional Privacy Rights

  • California – Right to know, delete, and designate an agent to act on your behalf.

  • Colorado, Connecticut, Utah, Virginia – Right to opt-out of targeted advertising, data sales, or profiling.

  • Nevada – Right to opt-out of sale of certain personal data.

  • Canada – Rights under PIPEDA, including data access and correction.

  • EU/EEA/UK – GDPR rights including access, rectification, erasure, restriction, portability, and objection.

Data Retention & Transfers

We retain personal data only as long as necessary for business, legal, or regulatory purposes. Data may be transferred internationally, including to the United States, subject to safeguards.

Changes to this Privacy Policy

We may update this Privacy Policy at any time. If changes materially affect how we use your data, we will notify you by email or via our Site. Continued use of our Site constitutes acceptance of changes.

Contact Us

If you have questions or concerns, please contact us:

  • Email: privacy@gexproservices.com

  • Phone: 972-915-0800 (Mon–Fri: 8:00 AM–5:00 PM CT)

  • Mail: GS Operating, LLC dba Gexpro Services
    9500 N. Royal Ln, Suite 130
    Irving, Texas 75063